Take part in this 10-minute survey to help us get to know you better, so that we can better meet your expectations.

Give us your opinion in just a few minutes and help us to improve our welcome and services for visitors to Normandy. We value your input.

Credit : Valentin Pacaut

Credit : Vincent Rustuel

To better understand the needs of our visitors to Normandy, we are launching a major regional survey with our institutional partners.

By taking a few minutes to answer this questionnaire anonymously, you are helping us to understand your tourist consumption habits, your expenditure during your stay and the route you have taken in Normandy.

By clicking on this button, you will be redirected to the secure BVA questionnaire – no commercial data will be used.

⏱️ Duration: 10 min maximum



Normandy customer survey: why give your opinion?

Your responses help us to better understand and anticipate visitors’ expectations, so that we can adapt what Normandy has to offer (accommodation, restaurants, museums, etc.).


  • French and foreign visitors aged 18 and over staying in Normandy or making an excursion in Normandy in 2025

  • Whether you’re travelling as a couple, a family, with friends or solo, every glance counts.

It’s a short, accessible smartphone survey: 10 minutes is all it takes to complete the questionnaire from your phone, tablet or face-to-face with interviewers at tourist sites.

The process is 100% transparent: your data is anonymised and processed by the independent BVA institute in compliance with the General Data Protection Regulation.


Analysis of the survey results will enable us to adapt our tourism strategy to :

  • Develop tourist itineraries that meet your expectations,

  • Optimise site opening times all year round,

  • Promoting multilingual reception and online information,

  • Adapting the tourism offering: guided tours, unusual accommodation, leisure activities, events….

Normandy is shaped by the people who live it.

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